Star 12.5mm Hex Socket 17mm 13308

At koeedmro.com, we are professionals in the field of industrial electronics. We specialize in the sales of industrial electronic PLCs, HMIs, Motors, Drives, Converters, and more.

We proudly carry top brands including Siemens, Omron, FANUC, SCHNEIDER, Mitsubishi, Yaskawa, AB, and others. Our products are designed to help your business operate more efficiently and reliably.

With a commitment to quality and customer satisfaction, we offer a range of products to suit all of your industrial electronic needs. Whether you are looking for a specific product or need help determining the best solution for your business, our team of experts is here to assist.

Why Choose Us?

•Quality Products: We offer only the best industrial electronic products from trusted brands.•Expertise: Our team of professionals has in-depth knowledge of the products we sell, ensuring you get the right product for your needs.•Customer Service: We pride ourselves on our exceptional customer service. We're here to help throughout the entire process, from product selection to after-sales support.

Please contact us to learn more about our product range or get in touch for personalized assistance. We look forward to meeting your industrial electronics needs.

Shipping:
Global Delivery
Shipping logistics providers: DHL,UPS,TNT,FEDEX and EMS(usually)
Processing time: All orders are shipped out within 72 hours of purchase.*Business Days Only
Deliverv Estimates:Within 7-14 days (Shipping times are onlyestimates and unfortunately. cannot be guaranteed.)

*Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, lf the item is damaged in transit, please immediately contact us 

1.Please note, international shipping services do vary from country to country. To find out the exact services that ar available. please put in your full address at check out.
2.Shipping internationally does mean that you may be to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.For further information, we recommend contacting your local customs office.

General Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at moritta@koeed.com.

Free Shipping

All items on our website are shipped free of charge.

Return Shipping Costs

If your return is due to an issue that occurred during shipping or the item is defective, the buyer will bear the return shipping costs. If the return is due to personal reasons, such as a change of mind, the buyer will also bear the return shipping costs.

Return Process

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 Day Cooling Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at moritta@koeed.com.